Frequently Asked Questions

Have questions? We're here to help. Find the answers to many of the questions we frequently receive.

Road Safety Solutions

1Can my neighborhood or our HOA purchase your safety camera products?
We work with cities, municipalities and school districts to enhance driving behaviors and improve road safety. At this time, Verra Mobility does not sell our safety technology systems to private communities. We encourage you to advocate for automated road safety solutions in your community with your local government officials.
2Can my city or municipality acquire your road safety solutions and photo enforcement technology?
Thank you for considering us. We would love to hear from you. Please email us at info@verramobility.com and we'll put you in touch with a member of our team who can talk about customized solutions for your community.
3How do I pay a citation from a speed, red light, or school bus stop-arm camera?
For more information and to view your citation, visit www.violationinfo.com. You can also pay your citation or get information on options for resolving the citation by visiting our website. For immediate assistance, contact at info@violationinfo.com.
4How do I request camera footage?
All requests for photo enforcement images, video footage, traffic enforcement data, discovery or other automated traffic enforcement must be submitted directly to the municipality or state government entity for their response and fulfillment.
5What safety solutions do you offer for schools?
We support municipalities and school districts with automated photo enforcement technology that helps change unsafe driving behaviors to make roadways safer for pedestrians, cyclists and school bus riders. We offer school bus stop-arm solutions. Our speed safety technology can be deployed in school zones to enforce speed safety. Learn more by visiting www.verramobility.com/government/safe-school-zones.

Fleet Solutions and Tolling Management

1What services can you provide for my fleet of vehicles?
We provide tolling management, violations management and title and registration services for fleets of all sizes. Please contact us if you are interested in learning more about how we can support your fleet needs.
2Who can address my question about a charge associated with my rental car?
Your rental car provider's website offers details about their tolling programs along with information about how to question a charge. Rental car companies offer different tolling services and customer support numbers. If you are having difficulty finding the right answer, you can contact us with a "Rental Car Tolling or Violation" inquiry.

Parking Solutions

1What parking solutions does Verra Mobility offer for municipalities, universities or private parking operators?
T2 Systems, a Verra Mobility Company, provides a full portfolio of parking technology solutions to help customers manage their parking operations. Solutions include permitting and enforcement, pay stations, mobile payments, and parking access and revenue control systems. Visit T2's website at www.t2systems.com to learn more.

Working at Verra Mobility

1Where can I find information about careers at Verra Mobility?
All of our open positions globally are posted on our Careers site. You can find open roles, learn about what makes our company a great place to work and submit an application by visiting careers.verramobility.com.
2How can I apply for jobs at Verra Mobility?
You can view open roles and apply for jobs across our global company at careers.verramobility.com.
3As a former employee, how do I obtain a copy of my W2 or other payroll information?
Please send an email to payroll@verramobility.com for support.
4How do I verify the employment of a Verra Mobility employee?
Verra Mobility uses the Work Number for employee verification requests. If you are attempting to verify the employment of a current or previous employee, please contact the Work Number at 1-800-367-5690 or www.theworknumber.com. Use Verra Mobility Employer Code: 14320.